Updated: 02/06/2023
RHT Industries Limited and subsidiaries (“we”, “us”, “our”, “RHT”) are committed to protecting your privacy. This Privacy Policy (“Policy”) describes our practices in connection with information privacy on Personal Data we process through your individual use of the following services, products, and related mobile applications (collectively, the “Products”):
Before you use our Products, please carefully read through this Policy and understand our purposes and practices of collection, processing of your Personal Data, including how we use, store, share and transfer Personal Data. In the Policy you will also find ways to execute your rights of access, update, delete or protect your Personal Data.
When you accept this Policy when you register with your Personal Data, or if you start to use our Products and does not expressly object to the contents of this Policy, we will consider that you fully understand and agree with this Policy. If you have any question r regarding this Policy, please do not hesitate to contact us via: apps@rhtind.com.hk
Definition
In this Policy, Personal Data means information generated, collected, recorded and/or stored, electronically or otherwise, that can be used to identify an individual or reflect the activity of an individual, either from that information alone, or from that information and other information we have access to about that individual.
Personal Sensitive Data includes personal biometric information, communication records and contents, health information, transaction information, and precise location information. When we collect Personal Sensitive Data from you, we will generate an explicit notification for your consent before we collection personal sensitive data about you.
Smart Devices refers to those computing devices produced or manufactured by hardware manufacturers, with human-machine interface and the ability to transmit data that connect wirelessly to a network, including: smart home appliances, smart wearable devices, smart air cleaning devices, etc.
Apps refers to those mobile applications developed by RHT Industries Limited that provide end users remote control to Smart Devices and with the ability to connect to the supplier IoT Platform.
What Personal Data do we collect
In order to provide our services to you, we will ask you to provide necessary Personal Data that is required to provide those services. If you do not provide your Personal Data, we may not be able to provide you with our products or services.
If you authorize login to the Products with a third party account, we will obtain from such third party your account information (such as portrait, nickname, region, gender, etc.) which may be bound with your RHT Industries Limited account for quick login. We will ensure compliance with applicable data protection laws and regulations, as well as agreements, policies or documentations agreed with such third party regarding sharing personal information, in processing your Personal Data.
When you enable the location-based functions through permission settings on your mobile device, we will collect and process your location information to enable these functions, such as pairing with your Smart Devices. Also, we may collect information about your real-time precise or non-precise geo-location when you use certain Smart Devices or the Services, such as robot cleaner and weather service.
Based on your consent, when you enable the geo-fence feature, your location information will be generated and shared with Google Maps services. Please note that Google has corresponding data protection measures, which you may refer to Google Data Protection Terms for more details: https://privacy.google.com/businesses/gdprservices/. You may reject such use of your location information by managing the permission settings in the Services, upon which we will cease to collect and use your location information.
You may use the camera to scan the code by turning on the camera permission to pair with a Smart Device, take video, etc. Please be aware that even if you have agreed to enable the camera permission, we will only obtain information when you actively use the camera for scanning codes, video recording, etc.
You can use this function to upload your photos/pictures/videos after turning on the photo album permission, so as to realize functions such as changing the avatar, reporting device usage problems by providing photo proofs, etc.. When you use the photos and other functions, we will not recognize this information; but when you report a device usage problem, we may use the photos/pictures you upload to locate your problem.
You can use the microphone to send voice information after turning on the microphone permission, such as shooting videos, waking up the voice assistant, etc. For these functions, we will collect your voice information to recognize your command. Please be aware that even if you have agreed to enable the microphone permission, we will only obtain voice information through the microphone when you voluntarily activate the microphone in the App.
The purpose is to ensure the stable operation of the App by utilizing the storage permission. After you give or indicate the permission to read/write your mobile device’s storage, we will access pictures, files, crash log information and other necessary information from your mobile device’s storage to provide you with functions, such as information publications, or record the crash log information locally.
Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding Services. Once you turn off any permission, we will take it as canceling the authorization, and we will no longer continue to collect Personal Data based on the corresponding permissions, and the related functions may be terminated. However, your decision to turn off the permission will not affect the previous collection and use of information based on your authorization.
Please note that one cannot identify a specific individual by using Device Information or Log Information alone. However, if these types of non-personal information, combined with other information , may be used to identify a specific individual, such non-personal information will be treated as Personal Data. Unless we have obtained your consent or unless otherwise provided by data protection laws and regulations, we will anonymize and desensitize such non-personal information.
Based on your consent, when you enable the geo-fence feature on the Products, your location information will be generated and shared with Google Map services. Please note that Google has corresponding data protection measures, which you may refer to Google Data Protection Terms for more details: https://privacy.google.com/businesses/gdprservices/. You may reject such use of your location information by managing the permission settings in the Products, upon which we will cease to collect and use your location information.
Purposes and legal basis for processing Personal Data
The purpose for which we may process information about you are as follows:
If there is any change in the purposes for processing your personal data, we will inform such change to you via email and/or a prominent notice on our website of such changes of purposes, and choices you may have regarding your Personal Data.
Who do we Share Personal Data with?
At RHT Industries Limited, we only share Personal Data in ways that we tell you about. We may share your Personal Data with the following recipients:
Except for the third parties described above, to third parties only with your consent.
International Transfer of Information Collected
RHT Industries Limited will comply with applicable data localization requirements in corresponding jurisdictions with respect to storage of data. To facilitate our operation, we may transfer, store and process your Personal Data in jurisdictions other than where you live. Laws in these countries may differ from the laws applicable to your country of residence. When we do so, we will ensure that an adequate level of protection is provided for the information by using one or more of the following approaches:
Agreement on the basis of approved EU standard contractual clauses per GDPR Art. 46. For more information, see https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
If you would like further detail on the safeguards we have in place, you can contact us directly as described in this Privacy Policy.
Your Rights Relating to Your Personal Data
We respect your rights and control over your Personal Data. You may exercise any of the following rights:
Confirm6: please provide at least 2 approaches for individual user executing their privacy rights, for instance, via the privacy office email address; apps@rhtind.com.hk, or via the route of Feedback imbedded in the App: Me>Personal Center>Account and Security>, etc.
You do not have to pay a fee and we will aim to respond you within 30 days. If you decide to email us, in your request, please make clear what information you would like to have changed, whether you would like to have your Personal Data deleted from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data. Please note that we may ask you to verify your identity before taking further action on your request, for security purposes.
You may:
1) For privacy permissions acquired through device system settings, your consent can be withdrawn by changing device permissions, including location, camera, photo album (picture library/video library), microphone, Bluetooth settings, notifications and other related functions;
2) In the marketing communications that you agree to, the information we send to you contains instructions that allow you to withdraw your consent in accordance with the “unsubscribe” method described in the information;
3) Unbind the Smart Device through the app, and the information related to the Smart Device will not be collected;
4) By using product with the visitor mode, we will not collect any personal data about you;
When you withdraw your consent or authorization, we may not be able to continue to provide you with the products or services correspondingly. However, your withdrawal of your consent or authorization will not affect the processing of personal information based on your consent before the withdrawal.
Security
We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Data. RHT Industries Limited provides various security strategies to effectively ensure data security of user and device. As for device access, RHT Industries Limited proprietary algorithms are employed to ensure data isolation, access authentication, applying for authorization. As for data communication, communication using security algorithms and transmission encryption protocols and commercial level information encryption transmission based on dynamic keys are supported. As for data processing, strict data filtering and validation and complete data audit are applied. As for data storage, all confidential information of users will be safely encrypted for storage. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you could immediately notify us of the problem by emailing apps@rhtind.com.hk.
Data Retention
We process your Personal Data for the minimum period necessary for the purposes set out in this Privacy Policy, unless there is a specific legal requirement for us to keep the data for a longer retention period. We determine the appropriate retention period based on the amount, nature, and sensitivity of your Personal Data, and after the retention period ends, we will destruct your Personal Data. When we are unable to do so for technical reasons, we will ensure that appropriate measures are put in place to prevent any further such use of your Personal Data.
Children’s Privacy
Protecting the privacy of young children is especially important to us. The Services are not directed to individuals under the age of thirteen (13)(or such other age provided by applicable law in your country/region of residence), and we request that these individuals do not provide any Personal Data to us. We do not knowingly collect Personal Data from anyone under the age of thirteen (13) unless we first obtain permission from that child’s parent or legal guardian. If we become aware that we have collected Personal Data from anyone under the age of thirteen (13) without permission from that child’s parent or legal guardian, we will take steps to remove that information.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (send to the e-mail address specified in your account) or by means of a notice in the mobile applications prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about our practices or this Privacy Policy, please contact us as follows:
RHT Industries Limited
Postal Mailing Address: Unit 208-209, Wireless Centre, No.3 Science Park East Avenue, Hong Kong Science Park, Shatin, N.T., Hong Kong, China
Email: apps@rhtind.com.hk
]]>Before accepting the Agreement, you are supposed to thoroughly read all contents of the Agreement, and fully know its terms, especially restrictive clauses or exceptions. Restrictive clauses or exceptions are bold or highlighted in other forms to catch your attention. In case of any doubt for the terms of the Agreement, please contact relevant business department of RHT Industries Limited. You are not allowed to use the service before you have read and accepted all terms of the Agreement, relevant agreements and rules, etc. Once you select "agree and submit the Agreement" (see registration page for detailed wordings) and complete the registration procedure, or you use the service in any form, it will be deemed that you have read and agreed with the restriction of the Agreement and rules above. In case of any breach of the Agreement, RHT Industries Limited has the right to unilaterally restrict, suspend or terminate the service for you, and has the right to investigate your relevant responsibilities.
The Service Agreement (hereinafter referred to as "the Agreement") is signed by you and RHT Industries Limited. It includes (but not limited to) RHT Industries Limited Privacy Policy and other contents. In case of change, RHT Industries Limited will announce by means of the licensed software sending a message without further notification. Upon announcement, the changed agreement and rules become a part to the Agreement automatically, without further notification to you for your consent. In case of objection to such relevant changes, stop use RHT Industries Limited 's service; if you keep using it, it will deem as that you hold no objections against the changed rules and agree to abide by them.
1.1 Licensed software refers to software system developed by RHT Industries Limited, downloaded, and installed and applied in specified system mobile terminals.
1.2 Services refer to services provided for you by RHT Industries Limited and its suppliers. You can use such services on the mobile terminal with the licensed software.
2.1 RHT Industries Limited offers you intelligent life equipment management services, based on which you can access the intelligent terminals on RHT Industries Limited and its suppliers' smart platform through the RHT Industries Limited Control, and realize interlinkage among intelligent equipment. Service contents include intelligent equipment management, scene interlinkage and analysis report, etc. Such functions may be optimized or modified according to changes of users' demands or judgment of service supplier, and service supply may be suspended due to regular and irregular maintenance.
III. Scope of Service
3.1 RHT Industries Limited grants you with the right to use the product based on this software.
3.2 You are prohibited to license, sell, lease, transfer, issue the product in any form, or use the product for other commercial purpose. 3.2 Due to limitations on software adaptation platform and terminals, you can only use the licensed software in the authorized system platform and terminal; if you install the licensed software on other terminal equipment, it may damage your hardware or software function.
3.3 You acknowledge that the licensed software can only be used for non-commercial purpose and installation, application and running of the licensed software is prohibited. If such commercial operation is necessary, prior written authorization and permission from RHT Industries Limited shall be obtained.
3.4 RHT Industries Limited and its suppliers may change, upgrade or transfer the licensed software or relevant functions from time to time, and may add new functions or services in the licensed software system. If no separate agreements are accompanied with the aforesaid new functions or services, you are entitled to the corresponding functions and services, which is also subject to the Agreement.
3.5 You shall be responsible for the accuracy, reliability, integrity and legality of input data and legality of the way in which you obtain the data, and shall back up data and information from time to time. You shall bear all risks for damage and loss of such information.
3.6 You shall properly keep your account number and password. In case of any safety loophole for your account (including but not limited to divulgence of user password), you shall notify RHT Industries Limited in time, and RHT Industries Limited will assist you in taking relevant measures. Otherwise, all behaviors related to your account shall be assumed by you and you will bear all responsibilities.
4.1 You acknowledge that certain service of RHT Industries Limited and its suppliers is based on software or services provided by a third party. Such service is set to facilitate your application and necessary legal authorization is obtained from the third party.
4.2 The product includes certain information and services of the third party. RHT Industries Limited and its suppliers neither controls nor bears responsibility for information and services of the third party.
4.3 You acknowledge that RHT Industries Limited and its suppliers cannot guarantee that the licensed software always uses or contains such services, or that other software provided by the same third party will be used in future. Likewise, it may use similar services supplied by another third party. Upon application, the aforesaid corresponding software or services are subject to this Agreement.
5.1 You shall use the licensed software in a normal manner. The following ways are in breach of the application standard:
1) Issue or share computer virus, worms, malicious codes, or software that deliberately damages or changes computer system or data;
2) Collect information or data of other users without authorization, for example, email address and the like;
3) Maliciously use the product in an automatic way, causing overload to the server, or interfere with or damage web server and network links in other forms.
4) Attempt to visit server data or communication data of the product without authorization;
5) Interfere with or damage the production application by other users.
5.2 You understand and agree that:
1) RHT Industries Limited will determine whether or not you are involved in violation of standards above and suspend or terminate your application license according to determination results or take other restrictions according to agreements.
2) RHT Industries Limited will directly delete information in breach of laws, or infringing others' legal rights, or in breach of the Agreement issued by you when using the licensed software.
3) If a third party suffers from damage due to your breach of application standards, you shall independently bear legal responsibility in your name, and protect and indemnify RHT Industries Limited from losses or additional expenses generated therefrom. Otherwise, RHT Industries Limited has the right to claim compensation.
4) If RHT Industries Limited and its suppliers suffers from any loss due to your breach of relevant laws or the Agreement, you shall compensate RHT Industries Limited and its suppliers for losses and (or) expenses generated therefrom.
6.1 You promise that you will not conduct any act in breach of laws or improper behaviors by using the service, such act and behavior include (but not limited to):
6.1.1 Uploading, transferring or sharing information containing one of the following contents:
1) Opposing the basic principles determined in the Constitution;
2) Endangering state safety, disclosing state secret, subverting state power and sabotaging state unity;
3) Damaging state honor and benefit;
4) Inciting national hatred and discrimination and sabotaging national unity;
5) Destroying religious policy of the state and advocating heresy and feudalistic superstition;
6) Spreading rumors, disturbing social order and destroying social stability;
7) Spreading obscenity, porn, gambling, violence, murder and terror or abetting a crime;
8) Insulting or slandering others and infringing on the legal rights and interests of others;
9) Containing contents of sham, defraudation, harm, threat, infringement to others' privacy, harassment, infringement, slander, coarseness, indecency, or morally repulsive contents;
10) Containing other contents restricted or forbidden by applicable laws, regulations, rules, provisions and other legal standards.
VII. Private Policy and Data
7.1 It is crucial for RHT Industries Limited to protect your personal information. RHT Industries Limited prepares RHT Industries Limited Privacy Policy, in which contents related to ownership and protection of intellectual property, collection, use, share, storage and protection, etc. of your information are disclosed. You are suggested to thoroughly read RHT Industries Limited Privacy Policy.
VIII. Exception Clauses
8.1 Unless otherwise specified in laws and regulations, RHT Industries Limited will do its best to ensure the security, validity, accuracy and reliability of the licensed software and technologies and information involved, but RHT Industries Limited is unable to guarantee the same due to restriction by available technologies nowadays.
8.2 You understand that RHT Industries Limited will not assume responsibility for direct or indirect losses caused by force majeure and default of a third party.
8.3 You shall be responsible for personnel injury or incidental or indirectly injury caused by or related to one of the following accidents: 1) A third party uses the licensed software or changes your data without permission; 2) Expenses and losses produced by using the licensed software; 3) Your misunderstanding of the licensed software; 4) Other losses related to licensed software caused by reasons not attributable to RHT Industries Limited.
8.4 Any other licensed software-derived software not developed and released by RHT Industries Limited or the development and release are not granted by RHT Industries Limited is illegal software. Downloading, installing and using such software may cause unpredictable risks. RHT Industries Limited shall be free from legal responsibilities and disputes generated therein and RHT Industries Limited shall have the right to suspend or terminate application license and/or other all services.
8.5 You have been informed of that the usage of RHT Industries Limited and its supplier's smart platform involves in Internet service, which may be affected by unstable factors in all links. Although RHT Industries Limited has taken safeguard measures, the service may be suspended, terminated, delayed, suffered from application restriction or application failure due to inherent defects of Internet and e-communication as well as factors beyond reasonable control of any party to the Agreement (including but not limited to fire, flood, terrorist attack, pestilence, natural disasters, riot, terminal virus, hacker attack, network fault and terminal fault). You hereby agree to bear foregoing risks and agree that RHT Industries Limited is free from any responsibility when normal running of services are influenced by the occurrence of foregoing risks.
9.1 You should understand that you shall use the licensed software according to authorization scope, respect intellectual property of software and contents contained in the software and perform obligations according to the Agreement when using RHT Industries Limited's services. RHT Industries Limited will terminate the application license if you are in material breach of the Agreement.
9.2 Your application of the software relies on supporting services supplied by RHT Industries Limited's related companies. Breach of terms, agreements, rules, annunciation and other relevant regulations of RHT Industries Limited and its related companies may cause failure in normal usage of licensed software, in which case, RHT Industries Limited shall be entitled to terminate the application license or take measures to restrain your application license or other rights and interests controlled by RHT Industries Limited as agreed in the Agreement, including suspension or termination of your application license.
9.3 In case of your breach of the Agreement or other agreements signed with RHT Industries Limited, RHT Industries Limited and its suppliers shall have the right to notify the related companies, requiring them to take restrictive measures to your rights and interests, including requiring related companies to suspend or terminate supplying part or whole services for you, and legally announce your breach of agreement on websites run or actually controlled by them.
9.4 The licensed software is downloaded from the downloading platform, and you shall abide by stipulations of the download platform, system platform and terminal manufacture on application ways and restrictions of the licensed software. If the above mentioned third party confirms that you are in breach of the agreement and RHT Industries Limited and its supplier's treatment is required, RHT Industries Limited may terminate your application license at the third party's request.
9.5 When the application license terminates, you shall stop using the licensed software and destroy all copies.
9.6 You must bear all compensation responsibilities if RHT Industries Limited and other users suffer from losses caused by your breach of terms in the Agreement.
10.1 Effectiveness, explanation, change, execution, and dispute settlement of the Agreement are subject to laws of the People's Republic of China. If no relevant laws and regulations are available, reference to general international business practices and (or) industrial practices shall be made.
10.2 Dispute arising from or in connection with the Agreement may be settled by you and RHT Industries Limited through friendly negotiation or submitted to People's Court of Hong Kong where the Agreement is signed for adjudication.
10.3 When any term of the Agreement is judged to be invalid by the People's Court, it will not influence the effectiveness of other terms or any part thereof, and you and RHT Industries Limited shall perform the valid terms in good faith.
10.4 The Agreement is signed in Unit 208-209, Wireless Centre, No. 3 Science Park East Avenue, Hong Kong Science Park, Shatin, N.T., Hong Kong.
]]>在接受本協定之前請您務必仔細閱讀本協定的全部內容,充分理解條款內容,特別是限制或免責條款,限制或免除責任條款將以加粗或其他醒目形式提示您注意。 如果您對本協定的條款有疑問的,請聯繫信山實業有限公司相關營業單位講行詢問。 除非您已閱讀並接受本協定及相關協定、規則等所有條款,否則,您無權使用本服務。 一旦您選擇"同意協定並提交"(具體措辭詳見註冊頁面)並完成註冊流程,或您以任何方式使用本服務,即視為您已閱讀並同意上述協定、規則等的約束。
如您有違反本協定的任何行為時,信山實業有限公司有權根據您違反的情況隨時單方採取限制、中止或終止向您提供服務等措施,並有權追究您相關責任。
本服務協定(以下稱"本協定")由您與信山實業有限公司公司共同簽署。 包括但不限於:《信山實業有限公司隱私政策》等內容。 如有變更,信山實業有限公司將以許可軟體中發送消息的方式進行公告,不另行通知。 變更后的協議和規則一經公佈即自動生效成為本協定的一部分,無需另行通知您同意。 如您不同意相關變更,請立即停用信山實業有限公司的服務;如您繼續使用,則視為對修改後的規則不持異議並同意遵守。
一、名詞定義
1.1.許可軟體:是指由信山實業有限公司提供的,供您下載並在限定的系統移動終端中安裝、使用的軟體系統。
1.2.服務:甶信山實業有限公司及其供應商為您提供的服務。 您可以通過許可軟體在行動終端使用服務。
二、服務
2.1.信山實業有限公司及其供應商為您提供智慧生活設備管理服務,您可以通過信山實業有限公司控制連接到信山實業有限公司 供應商雲平臺的智慧終端,並實現智慧設備之間的聯動。 服務內容包含智慧設備管理、場景聯動、分析報告等,這些功能服務可能根據您需求的變化或服務提供者的單方判斷而優化或修改,也可能會因定期、不定期的維護而暫時停止提供服務。
三、服務範圍
3.1.受限於本協定,信山實業有限公司給予您一項使用許可軟體的權利。
3.2.您不得對許可軟體進行任何形式的許可、出售、租賃、轉讓、發行或其他商業用途。
3.3.甶於許可軟體適配平臺及終端限制,您僅可在獲授權的系統平臺及終端使用許可軟體,如您將許可軟體安裝在其他終端設備上可能會對您硬體或軟體功能造成損害。
3.4.您應理解許可軟體僅可用於非商業目的,不可為商業運營目的安裝、使用、運行許可軟體。
3.5.信山實業有限公司及其供應商會對許可軟體及其相關功能不時進行變更、升級或轉移,可能會在許可軟體系統中加入新的功能或服務。 上述新功能、服務如無獨立協定的,您仍可取得相應功能與服務的授權,適用本協定。
3.6.您應對輸入數據的準確性、可靠性、完整性和合法性以及您獲得數據的方式的合法性負責,並應定期備份數據、資料等。 您對該等資料的損壞、丟失承擔全部風險。
3.7.您應妥善保管您的帳號、密碼,如您發現您的帳戶存在安全隱患(包括但不限於使用者密碼洩露),應及時通知信山實業有限公司,信山實業有限公司將會協助您採取相關措施。 否則,您帳號下的一切行為均由您負責,並由您承擔一切責任。
四、第三方
4.1.您已知曉信山實業有限公司及其供應商的部分服務可能使用是基於第三方提供的軟體或服務而獲得,該服務是為了向您提供便利而設置,是取得該第三方的合法授權的。
4.2.本產品包含了第三方的部分資訊和服務。 信山實業有限公司及其供應商不控制第三方的信息和服務。
4.3.您理解信山實業有限公司及其供應商無法保證許可軟體將會永久地使用或包含該等第三方服務,也無法保證將來會否繼續使用相同第三方提供的其他軟體或服務,同時也可能使用其他第三方的類似服務,上述相應軟體或服務一旦啟用,同樣適用本條約定。
五、使用服務規範
5.1.您應該規範使用許可軟體,以下方式是違反使用規範的: 1)發佈或分享電腦病毒、蠕蟲、惡意代碼、故意破壞或改變計算機系統或數據的軟體; 2)未授權的情況下,收集其他使用者的資訊或數據,例如電子郵箱位址等; 3 )用自動化的方式惡意使用本產品,紿伺服器造成過度的負擔或以其他方式干擾或損害網站伺服器和網路連結; 4)在未授權的情況下,嘗試訪問本產品的伺服器數據或通信數據; 5)干擾、破壞本產品其他使用者的使用。
5.2.您理解並同意: 1) 信山實業有限公司會對您是否涉嫌違反上述使用規範做出認定,並根據認定結果中止、終止對您的使用許可或採取其他依約可採取的限制措施。 2) 對於您使用許可軟體時發佈的涉嫌違法或涉嫌侵犯他人合法權利或違反本協議的資訊,信山實業有限公司會直接予以刪除。 3) 對於您違反上述使用規範的行為對任意第三方造成損害的,您需要以自己的名義獨立承擔法律責任,並應確保信山實業有限公司免於因此產生損失或增加費用,否則信山實業有限公司有權向您追償。 4) 如您違反有關法律或者本協議之規定,使信山實業有限公司及其供應商遭受任何損失,您應當賠償信山實業有限公司及其供應商因此造成的損失及(或)發生的費用。
六、信息內容規範
6.1.您承諾不會利用服務進行任何違法或不當的活動,包括但不限於下列行為:
6.1.1.上載、傳送或分享含有下列內容之一的資訊: 1) 反對憲法所確定的基本原則的; 2) 危害國家安全,洩露國家秘密,顛覆國家政權,破壞國家統一的; 3) 損害國家榮譽和利益的; 4) 煽動民族仇恨、民族歧視、破壞民族團結的; 5) 破壞國家宗教政策,宣揚邪教和封建迷信的; 6) 散佈謠言,擾亂社會秩序,破壞社會穩定的; 7) 散佈淫穢、色情、賭博、暴力、兇殺、恐怖或者教唆犯罪的; 8) 侮辱或者誹謗他人,侵害他人合法權利的; 9) 含有虛假、詐騙、有害、脅迫、侵害他人隱私、騷擾、侵害、中傷、粗俗、猥褻、或其它道德上令人反感的內容; 10) 含有適用法律、法規、規章、 條例以及任何具有法律效力之規範所限制或禁止的其它內容的。
七、隱私政策與數據
7.1.保護您的個人資訊對信山實業有限公司很重要。 信山實業有限公司制定了《信山實業有限公司隱私政策》對智慧財產權歸屬及保護、您的資訊收集、使用、共用、存儲、保護等方面關係內容進行了重要披露。 建議您完整地閱讀《信山實業有限公司隱私政策》。
八、免責條款
8.1.除法律法規有明確規定外,信山實業有限公司將盡最大努力確保許可軟體及其所涉及的技術及資訊安全、有效、準確、可靠,但受限於現有技術,信山實業有限公司不能對此進行擔保。
8.2.您理解,對於不可抗力及第三方原因導致的您的直接或間接損失,信山實業有限公司無法承擔責任。
8.3.甶於您因下述任一情況所引起或與此有關的人身傷害或附帶的、間接的損害賠償需由您自行承擔: 1) 第三方未經批准的使用許可軟體或更改您的數據; 2) 使用許可軟體進行的行為產生的費用及損失; 3) 您對許可軟體的誤解; 4) 非因信山實業有限公司的原因而引起的與許可軟體有關的其它損失。
8.4.非由信山實業有限公司開發或經信山實業有限公司授權開發並正式發佈的其它任何由許可軟體衍生的軟體均屬非法,下載、安裝、使用此類軟體,可能導致不可預知的風險,由此產生的法律責任與糾紛與信山實業有限公司無關, 信山實業有限公司有權中止、終止使用許可和/或其他一切服務。
8.5.您已知悉使用信山實業有限公司供應商雲平臺涉及到互聯網服務,可能會受到各個環節不穩定因素的影響,本服務可能因互聯網和電子通信固有的缺陷以及本協定任何一方無法合理控制的時間(包括不限於火災、洪水、恐怖襲擊、瘟疫、自然災害、暴亂、終端病毒、駭客攻擊、網路故障、終端故障)而發生中止、中斷、 延誤、使用限制或使用不能。 您在此特意承擔以上風險,同意因上述風險事件的實際發生影響到服務的正常運行時信山實業有限公司無須向您承擔任何責任。
九、協議終止和違約責任
9.1.您應理解您需按授權範圍使用許可軟體、尊重許可軟體及許可軟體包含內容的智慧財產權、按規範使用許可軟體、按本協議約定履行義務。 如您嚴重違反本協定,信山實業有限公司將終止您的使用許可並要求您承擔相應責任。
9.2.您對許可軟體的使用有賴於信山實業有限公司及其供應商為您提供的配套服務,您若違反與信山實業有限公司及其供應商的條款、協定、規則、通告等相關規定都可能導致您無法正常使用許可軟體,信山實業有限公司 有權終止使用許可或以協議約定的方式對您的使用許可及其他信山實業有限公司可控制的權益採取限制措施,包括中止或終止對您的使用許可。
9.3.一旦您違反本協定或與信山實業有限公司簽訂的其他協議的約定,信山實業有限公司及其供應商有權對您的權益採取限制措施,包括中止、終止對您提供部分或全部服務,且在信山實業有限公司 及其供應商經營或實際控制的網站依法公示您的違約情況。
9.4.許可軟體由您自下載平台下載取得,您需要遵守下載平臺、系統平臺、終端廠商對您使用許可軟體方式與限制的約定,如果上述第三方確認您違反該約定需要信山實業有限公司及其供應商處理的,信山實業有限公司可能會因第三方要求終止對您的使用許可。
9.5.在本使用許可終止時,您應停止使用許可軟體行為並銷毀全部副本。
9.6.如您違反本協定規定的條款,給信山實業有限公司及其供應商或其他使用者造成損失,您必須承擔全部賠償責任。
十、管轄法律和可分割性
10.1.本協定之效力、解釋、變更、執行與爭議解決均適用中華人民共和國法律,如無相關法律規定的,則應參照通用國際商業慣例和(或)行業慣例。
10.2.因本協定產生或與本協定有關的爭議,您可與信山實業有限公司以友好協商的方式予以解決或提交本協定簽訂地有管轄權的人民法院予以裁決。
10.3.當本協定任何條款被有管轄權的人民法院裁定為無效,不影響其他條款或其任何部分的效力,您與信山實業有限公司仍應善意履行。
10.4.本協議簽訂地為中國香港新界沙田香港科學園科技大道東三號無線電中心二樓208-209室。]]>Updated: 24/02/2022
RHT Industries Limited and subsidiaries (“we”, “us”, “our”, “RHT”) are committed to protecting your privacy. This Privacy Policy (“Policy”) describes our practices in connection with information privacy on Personal Data we process through your individual use of the following services, products, and related mobile applications (collectively, the “Products”):
Before you use our Products, please carefully read through this Policy and understand our purposes and practices of collection, processing of your Personal Data, including how we use, store, share and transfer Personal Data. In the Policy you will also find ways to execute your rights of access, update, delete or protect your Personal Data.
When you accept this Policy when you register with your Personal Data, or if you start to use our Products and does not expressly object to the contents of this Policy, we will consider that you fully understand and agree with this Policy. If you have any question r regarding this Policy, please do not hesitate to contact us via: apps@rhtind.com.hk
Definition
In this Policy, Personal Data means information generated, collected, recorded and/or stored, electronically or otherwise, that can be used to identify an individual or reflect the activity of an individual, either from that information alone, or from that information and other information we have access to about that individual.
Personal Sensitive Data includes personal biometric information, communication records and contents, health information, transaction information, and precise location information. When we collect Personal Sensitive Data from you, we will generate an explicit notification for your consent before we collection personal sensitive data about you.
Smart Devices refers to those computing devices produced or manufactured by hardware manufacturers, with human-machine interface and the ability to transmit data that connect wirelessly to a network, including: smart home appliances, smart wearable devices, smart air cleaning devices, etc.
Apps refers to those mobile applications developed by RHT Industries Limited that provide end users remote control to Smart Devices and with the ability to connect to the supplier IoT Platform.
What Personal Data do we collect
In order to provide our services to you, we will ask you to provide necessary Personal Data that is required to provide those services. If you do not provide your Personal Data, we may not be able to provide you with our products or services.
If you authorize login to the Products with a third party account, we will obtain from such third party your account information (such as portrait, nickname, region, gender, etc.) which may be bound with your RHT Industries Limited account for quick login. We will ensure compliance with applicable data protection laws and regulations, as well as agreements, policies or documentations agreed with such third party regarding sharing personal information, in processing your Personal Data.
When you enable the location-based functions through permission settings on your mobile device, we will collect and process your location information to enable these functions, such as pairing with your Smart Devices. Also, we may collect information about your real-time precise or non-precise geo-location when you use certain Smart Devices or the Services, such as robot cleaner and weather service.
Based on your consent, when you enable the geo-fence feature, your location information will be generated and shared with Google Maps services. Please note that Google has corresponding data protection measures, which you may refer to Google Data Protection Terms for more details: https://privacy.google.com/businesses/gdprservices/. You may reject such use of your location information by managing the permission settings in the Services, upon which we will cease to collect and use your location information.
You may use the camera to scan the code by turning on the camera permission to pair with a Smart Device, take video, etc. Please be aware that even if you have agreed to enable the camera permission, we will only obtain information when you actively use the camera for scanning codes, video recording, etc.
You can use this function to upload your photos/pictures/videos after turning on the photo album permission, so as to realize functions such as changing the avatar, reporting device usage problems by providing photo proofs, etc.. When you use the photos and other functions, we will not recognize this information; but when you report a device usage problem, we may use the photos/pictures you upload to locate your problem.
You can use the microphone to send voice information after turning on the microphone permission, such as shooting videos, waking up the voice assistant, etc. For these functions, we will collect your voice information to recognize your command. Please be aware that even if you have agreed to enable the microphone permission, we will only obtain voice information through the microphone when you voluntarily activate the microphone in the App.
The purpose is to ensure the stable operation of the App by utilizing the storage permission. After you give or indicate the permission to read/write your mobile device’s storage, we will access pictures, files, crash log information and other necessary information from your mobile device’s storage to provide you with functions, such as information publications, or record the crash log information locally.
Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding Services. Once you turn off any permission, we will take it as canceling the authorization, and we will no longer continue to collect Personal Data based on the corresponding permissions, and the related functions may be terminated. However, your decision to turn off the permission will not affect the previous collection and use of information based on your authorization.
Please note that one cannot identify a specific individual by using Device Information or Log Information alone. However, if these types of non-personal information, combined with other information , may be used to identify a specific individual, such non-personal information will be treated as Personal Data. Unless we have obtained your consent or unless otherwise provided by data protection laws and regulations, we will anonymize and desensitize such non-personal information.
Based on your consent, when you enable the geo-fence feature on the Products, your location information will be generated and shared with Google Map services. Please note that Google has corresponding data protection measures, which you may refer to Google Data Protection Terms for more details: https://privacy.google.com/businesses/gdprservices/. You may reject such use of your location information by managing the permission settings in the Products, upon which we will cease to collect and use your location information.
Purposes and legal basis for processing Personal Data
The purpose for which we may process information about you are as follows:
If there is any change in the purposes for processing your personal data, we will inform such change to you via email and/or a prominent notice on our website of such changes of purposes, and choices you may have regarding your Personal Data.
Who do we Share Personal Data with?
At RHT Industries Limited, we only share Personal Data in ways that we tell you about. We may share your Personal Data with the following recipients:
Except for the third parties described above, to third parties only with your consent.
International Transfer of Information Collected
RHT Industries Limited will comply with applicable data localization requirements in corresponding jurisdictions with respect to storage of data. To facilitate our operation, we may transfer, store and process your Personal Data in jurisdictions other than where you live. Laws in these countries may differ from the laws applicable to your country of residence. When we do so, we will ensure that an adequate level of protection is provided for the information by using one or more of the following approaches:
Agreement on the basis of approved EU standard contractual clauses per GDPR Art. 46. For more information, see https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
If you would like further detail on the safeguards we have in place, you can contact us directly as described in this Privacy Policy.
Your Rights Relating to Your Personal Data
We respect your rights and control over your Personal Data. You may exercise any of the following rights:
Confirm6: please provide at least 2 approaches for individual user executing their privacy rights, for instance, via the privacy office email address; apps@rhtind.com.hk, or via the route of Feedback imbedded in the App: Me>Personal Center>Account and Security>, etc.
You do not have to pay a fee and we will aim to respond you within 30 days. If you decide to email us, in your request, please make clear what information you would like to have changed, whether you would like to have your Personal Data deleted from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data. Please note that we may ask you to verify your identity before taking further action on your request, for security purposes.
You may:
1) For privacy permissions acquired through device system settings, your consent can be withdrawn by changing device permissions, including location, camera, photo album (picture library/video library), microphone, Bluetooth settings, notifications and other related functions;
2) In the marketing communications that you agree to, the information we send to you contains instructions that allow you to withdraw your consent in accordance with the “unsubscribe” method described in the information;
3) Unbind the Smart Device through the app, and the information related to the Smart Device will not be collected;
4) By using product with the visitor mode, we will not collect any personal data about you;
When you withdraw your consent or authorization, we may not be able to continue to provide you with the products or services correspondingly. However, your withdrawal of your consent or authorization will not affect the processing of personal information based on your consent before the withdrawal.
Security
We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Data. RHT Industries Limited provides various security strategies to effectively ensure data security of user and device. As for device access, RHT Industries Limited proprietary algorithms are employed to ensure data isolation, access authentication, applying for authorization. As for data communication, communication using security algorithms and transmission encryption protocols and commercial level information encryption transmission based on dynamic keys are supported. As for data processing, strict data filtering and validation and complete data audit are applied. As for data storage, all confidential information of users will be safely encrypted for storage. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you could immediately notify us of the problem by emailing apps@rhtind.com.hk.
Data Retention
We process your Personal Data for the minimum period necessary for the purposes set out in this Privacy Policy, unless there is a specific legal requirement for us to keep the data for a longer retention period. We determine the appropriate retention period based on the amount, nature, and sensitivity of your Personal Data, and after the retention period ends, we will destruct your Personal Data. When we are unable to do so for technical reasons, we will ensure that appropriate measures are put in place to prevent any further such use of your Personal Data.
Children’s Privacy
Protecting the privacy of young children is especially important to us. The Services are not directed to individuals under the age of thirteen (13)(or such other age provided by applicable law in your country/region of residence), and we request that these individuals do not provide any Personal Data to us. We do not knowingly collect Personal Data from anyone under the age of thirteen (13) unless we first obtain permission from that child’s parent or legal guardian. If we become aware that we have collected Personal Data from anyone under the age of thirteen (13) without permission from that child’s parent or legal guardian, we will take steps to remove that information.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (send to the e-mail address specified in your account) or by means of a notice in the mobile applications prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about our practices or this Privacy Policy, please contact us as follows:
RHT Industries Limited
Postal Mailing Address: Unit 208-209, Wireless Centre, No.3 Science Park East Avenue, Hong Kong Science Park, Shatin, N.T., Hong Kong, China
Email: apps@rhtind.com.hk
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生效日期:24/02/2022
更新日期:24/02/2022
信山實業有限公司(以下合稱為"我們")致力於保護您的個人隱私。 本隱私政策(下稱"本政策")闡述了在您使用下列服務、產品和相關移動應用程式(統稱為"產品")期間,我們如何處理個人數據並保障信息隱私。
當您與我們的產品互動時,請您務必仔細閱讀本隱私政策,並了解我們收集,處理您的個人數據的目的和安全措施,包括我們如何使用,存儲,共用和轉移個人數據。 在本政策中,您可通過我們的指示執行您對個人數據的隱私權利,訪問權,刪除權等。
當您同意本隱私政策,或以適當的方式開始、繼續使用我們的產品或服務,且未通過適當的方式聯繫我們表達相反意見,我們將視為您充分理解並同意本政策。 閱讀過程中,如果您有任何疑問、意見、建議或投訴,請通過以下聯繫方式與我們聯繫:apps@rhtind.com.hk
定義
個人資訊:以電子或其他方式記錄的能夠單獨使用或者結合其他資訊使用能夠識別個人身份的資訊或者反映特定個人活動情況的各種資訊。
個人敏感資訊:包括個人生物識別數據,通訊記錄和內容,健康類資訊,交易類資訊,精確位置資訊。 當我們向您提供特定的產品或服務時,涉及到個人敏感數據的收集時,我們在收集有關您個人敏感數據之前會通過顯著並且明確的通知以徵得您的同意。
智慧設備:是指硬體製造商生產或製造的,具有人機介面並且可以通過無線網路傳輸資訊的非標準計算設備,包括智慧家用電器、智慧可穿戴設備、智慧空氣凈化設備等。
應用程式:是指由信山實業有限公司提供的移動應用程式,能夠幫助終端用戶遠端控制智慧設備並連接至供應商物聯網(IoT)平台
我們收集哪些個人資訊
為了向您提供我們的服務,我們會要求您提供此類服務所必須的個人數據。 如果您不提供個人數據,我們無法為您提供相對應的產品或服務。
1、 您自願向我們提供的資訊
與此同時,依據不同的應用程式產品和服務,信山實業有限公司會收集相對應且必要的個人資訊以便提供給您產品和服務。
為向您提供更便捷、更優質的產品及/或服務,努力提升您的體驗,我們在向您提供的以下附加服務中會收集和使用您的個人資訊。 如果您不提供這些資訊,不會影響您使用【b-MOLA智能空氣淨化器】的基本服務,但您無法獲得這些附加服務給您帶來的用戶體驗。 這些附加服務包括:
當您通過系統授權開啟行動裝置的定位功能並使用基於位建提供的服務時,我們會收集和使用您的位置資訊以便您使用【b-MOLA智能空氣淨化器】與智慧設備進行配網。 以及當您使用我們的特定產品或服務(例如天氣服務)時,基於您的同意,我們會收集有關您的即時精確或非精確地理定位資訊。 您可以在行動裝置系統中關閉定位服務停止我們對您所在位置資訊的收集。
我們向您申請獲取此許可權,目的是為了保障客戶端的穩定運行。 在您開啟我們可讀取/寫入您設備存儲的許可權后,我們將自您設備存儲空間內讀取或向其中寫入圖片、檔、崩潰日誌資訊等必要資訊,用於向您提供資訊發佈或在本地記錄崩潰日誌資訊等功能。
2、 我們自動收集的資訊
請注意,單獨的設備資訊、服務日誌資訊是無法識別特定自然人身份的資訊。 如果我們將這類非個人資訊與其他資訊結合用於識別特定自然人身份,或者將其與個人信息結合使用,則在結合使用期間,這類非個人資訊將被視為個人資訊,除取得您授權或法律法規另有規定外,我們會將這類資訊做匿名化、去標識化處理。
3、 智慧設備相關信息:
處理個人數據的目的和法律依據
我們處理您資訊的目的如下:
我們也以其他方式使用收集您的個人資訊,在收集時我們會提供具體通知,並根據適用法律的要求獲得您的同意。 如果處理您的個人資訊的目的發生任何變化,我們將通過電子郵件和/或我們網站上的顯著通知將此類變化通知到您,並告知您關於個人資訊的選擇。
我們與誰共用您的個人數據?
信山實業有限公司僅以您知曉的方式共用您的個人數據。 我們會與下列參與者共用您的個人數據:
所收集信息的國際轉移
信山實業有限公司遵照適用法律和法規下的數據當地語系化要求,將數據存儲於相應的司法管轄區域內。 為了方便我們的操作,我們會在您居住的地方以外的司法管轄區轉移、存儲和處理您的個人數據。 這些國家設有不同的數據保護法。 在此類情況下,我們會通過以下方式確保您的資訊得到充分的保護:
包括但不限於:歐盟通用數據保護條例(GDPR)第46條批准的"歐盟標準合同條款"達成的協定。 https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
如果您想進一步瞭解我們的安全保障措施,您可以通過本政策直接聯繫我們。
與個人數據有關的權利
我們尊重您的權利,同時也會掌握您的個人數據。 您可以行使下列任何一項權利:
通過郵件聯繫到我們:
電話: +852 2417 0075
您無需支付任何費用,我們將在15個工作日或者30個自然日之內完成核查和處理。 如果您決定通過電子郵件向我們發送請求,請說明您希望更改哪些資訊,您是否希望將您的個人數據從我們的資料庫中刪除,或者您希望我們在使用您的個人數據時受到哪些限制。 請注意,出於安全考慮,我們會在進一步處理您的請求之前要求您核實身份。
您可以:
關於撤銷同意:我們將通過以下方式保障您撤銷同意的權利:
安全保障措施
我們採取商業上合理的物理、管理和技術保障措施,以維護您的個人數據的完整性和安全性。 b-MOLA智能空器淨化器提供多種安全保障策略,以有效確保使用者和設備的數據安全。 在設備訪問方面,我們保障數據安全、訪問認證和授權申請。 在數據通信方面,支援使用安全演算法和傳輸加密協定以及基於動態金鑰的商業級資訊加密傳輸進行通信。 在數據處理方面,採用嚴格的數據過濾和驗證以及完整的數據審核流程。 在數據存儲方面,使用者的所有機密資訊將進行安全的加密處理以便存儲。 如果您出於任何原因認為您與我們的交互不再安全(例如,您認為您的信山實業有限公司帳戶的安全性已經受損),請您發送電子郵件至apps@rhtind.com.hk立即告知我們。
數據保留期限
我們將在達成本政策所述目的的最短期限內處理您的個人數據,除非根據特定法律要求需要保留較長時間。 我們將根據個人數據的數量、性質和敏感性決定適當的保留期限,在保留期限結束後,我們將銷毀您的個人數據。 如果我們出於技術原因無法銷毀數據,我們將採取適當措施防止您的個人數據被進一步使用。
兒童的個人信息保護
信山實業有限公司非常重視兒童個人資訊的保護,若您的年齡在13周歲(或您所在國家/地區的規定年齡)以下,在使用我們的服務前,務必事先取得您家長或法定監護人的書面同意。 信山實業有限公司根據各區域、國家或地區相關法律法規的規定保護兒童的個人資訊。 請注意,如我們發現未事先徵得可證實的父母或法定監護人同意的情況下收集了兒童的個人資訊,則會設法儘快刪除相關個人資訊。
關於政策變更的聲明
我們會根據資訊實踐的變化對本政策進行更新。 如果我們作出任何重大變更,我們將通過電子郵件(發送至您帳戶中指定的電子郵件位址)通知您,或於變更生效前在移動應用程式上發佈通知。 我們建議您定期流覽本頁面,以獲取有關隱私做法的最新資訊。
聯繫我們
如果您對我們的做法或本政策存在任何疑問,請通過以下方式聯繫我們:
信山實業有限公司
通訊地址: 中國香港新界沙田香港科學園科技大道東三號無線電中心二樓208-209室
電子郵箱: apps@rhtind.com.hk
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